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Experts: Time for business 2.0

Businesses are missing out on the benefits that Web 2.0 technologies have to offer them, according to an expert.

Many executives think Web 2.0 is a drain on their resources but in fact is a way of engaging with partners and customers and is simply an extension of email, according to the chief executive of IT Governance, Alan Calder, who was speaking in CIO magazine.

‘There is a genuine need for CIOs to enable people to use this technology to benefit the firm,’ he told CIO magazine.

‘No matter what policies a company has in place, people will tell other people what it is like to work there, whether it is through Facebook or a blog and everyone has a computer at home today.’

Banning use of the sites is also effectively saying to young people who use the sites that they are not wanted, and senior management had to understand that the technology is ‘embedded in the way of life’ of younger people.

‘Young workers feel that Web 2.0 technologies such as Facebook, YouTube, blogging and Flikr, are key to how they do their job,’ he said.

He did sound a note of caution however, warning that businesses need to be careful with the technology, for instance with the posting of litigious comments.


Internet search engines should delete users’ personal data

A European advisory body has recommended that internet search engines should delete users’ personal data.

The European Commission’s Article 29 Data Protection Working Party report has told how search engines are unclear on their data protection policies and advised that all collected personal data should be deleted after six months, the BBC has reported.

The recommendation would mean that collected data could only be used for the purpose of searching.

If the commission accepts the request it could lead to conflict with popular American search engine companies.

Google and Yahoo! carry a policy of rendering all users’ data anonymous after a period of 18 months. MSN’s policy comes into action at 13 months.

In a statement Peter Fleischer of Google’s global privacy counsel said: ‘Google takes privacy incredibly seriously; protecting our users’ privacy is at the heart of all our products.’

Another obligation set out in the report was the obtainment of personal consent from users to allow their data to be uses in non-search services. It also asked search engines to give users clear information on the data they intended to collect.


Hi-tech crime booming

Hacking has become an increasingly professional operation, as cyber crime becomes ever more lucrative, a leading security expert has said.

Joe Telafici, vice president of operations for McAfee’s Avert Labs, told the BBC that there had been a clear trend in the last year towards malware designed to make money.

Instead of the debilitating effect of a shutdown or the irritant-style spam which might slow down a PC, Mr Telafici says attacks have become more focussed on theft.

“2007 was a fairly interesting year,” he commented, adding that an “eco-system” surrounding the solicitation of money from unsuspecting users had sprung up.

As well as criminals using the tools to try to scam money from users, security threats are being commercialised and offered on the open market, with those without the expertise to perform hacks now able to operate applications which do it for them.

The advent of new web-based applications such as social networking sites like Facebook and MySpace, which include a welter of personal data and opportunities for illicit access, has further muddied the waters for security analysts.

The sites, which soared in popularity in 2007, are expected to be a target for hackers this year.


Google goes OpenSocial

OpenSocialSearch engine giant Google has announced that it is to allow developers to create applications based on its own open system.

The OpenSocial system will enable developers to come up with applications, which will potentially be able to be used across a number of different social networking websites, using three application programming interfaces.

Google’s new initiative follows in the footsteps of Facebook’s highly popular system, where developers can create numerous applications that users can install on their profile pages.

About a dozen OpenSocial partners have been signed up by Google so far, including Friendster, Orkut and LinkedIn.

The distribution message is really useful for developers in getting their applications spread across multiple sites,’ Google product manager Joe Kraus told eWeek.

Google was recently trumped by Microsoft in the race to secure a stake in Facebook.

Microsoft eventually paid $240 million (£115 million) for a 1.6 per cent holding, valuing Facebook at $15 billion.